TEST YOUR MARKETING KNOWLEDGE
(Useful for Banking Exam)
Part-1
1.Marketing
is required in bank due to-
A.Computerisation
B.Increase in population
C.Globalisation
D.Government dictates
E.None of these
2.Marketing
is-
A.An art and science
B.An art
c.A science
D.A science and Accounting
E.None of these.
3.Marketing
Comprises
A.Production
B.Buying and selling
C.Deposit
D.Allotment
E.None of these.
4.Individualisation
is process of-
A.Customer relationship management
B.Customerisation
C.Customer information
D.Storage
E.Transport.
5.CRM
is helpful in-
A.New product development and planning
B.Risk Creation
C.Purchasing
D.System
E.Production .
6.Obsolescence
is the Process of-
A.Deterioration
B.Becoming old and non-functional
C.Alteration
D.Changes
E.A and B are both.
7.Which
is the most suitable strategy for ‘Target Marketing’?
A.CRM
B.ATM
C.Data
D.Union
E.Strike.
8.Four
C’s of Marketing expresses-
A.Market’s view
B.Seller’s view
C.Buyer’s or Customer’s view
D.Product’s view
E.All of these.
9.Who
is the father of Four C’s of marketing?
A.Philip Kotler
B.Stanton,Armstrong and Clark
C.Rath
D.Robert Lauterborn
E.None of these.
10.Grouping
of Buyers is described as
A.Customer planning
B.Market Segmentation
C.Product
D.Buyer
C.Cost.
Answer:
(1)
C
(2)
A
(3)
B
(4)
B
(5)
A
(6)
E
(7)
A
(8)
C
(9)
D
(10)B
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